Course description
Chapter 1: Introduction to Tempo Driving
· Overview of the Tempo Driver’s Role
· Importance of Skill Development in Tempo Driving
· Types of Tempo Vehicles (Goods Carrier, Passenger Transport)
Chapter 2: Understanding Your Vehicle
· Components and Functions of a Tempo Vehicle
· Vehicle Maintenance Basics (Engine, Transmission, Brakes)
· Understanding Load Capacity and Weight Distribution
· Importance of Regular Inspections and Maintenance
Chapter 3: Driving Skills and Techniques
· Basic Driving Techniques (Starting, Stopping, Turning)
· Handling Different Road Conditions (Urban, Rural, Off-Road)
· Techniques for Maneuvering in Tight Spaces
· Understanding Vehicle Dynamics and Stability
Chapter 4: Safety and Compliance
· Importance of Vehicle Safety Checks and Inspections
· Understanding and Adhering to Traffic Rules and Regulations
· Using Safety Equipment (Seat Belts, Reflectors)
· Managing Road Hazards and Emergency Situations
Chapter 5: Load Management and Securing Cargo
· Techniques for Properly Loading and Unloading Goods
· Securing Cargo to Prevent Shifting and Damage
· Understanding Weight Limits and Legal Requirements
· Managing Different Types of Cargo (Fragile, Perishable, Hazardous)
Chapter 6: Customer Service and Interaction
· Professionalism in Customer Interaction
· Handling Passenger Requests and Complaints
· Managing Delays and Providing Timely Updates
· Building Positive Relationships with Clients and Passengers
